The Kindle series has been a fruition saga for Amazon, which everyone is aware of. Amazon kept of adding new kindle versions with upgraded features and now kindle is enjoying top position in the tablet industry.

But the fact is even the best device has a downside, its electronic gadget, after all. many times kindle device issues has been reported. Some of these are common and faced by every other user, whereas others are more critical ones, which need an experts advice to get sorted.

In the following section, you will learn some of the Kindle troubleshooting tricks. Kindle troubleshooting for some common issues related to settings or adopting new features is not a tough job in reality. Amazon official help page is sufficient to learn about Kindle Fire troubleshooting or Kindle Paperwhite troubleshooting.


How to troubleshoot "Kindle won't connect to Wi-Fi anymore" situation?

If you are trying to connect to Wi-Fi network of your home to download something from the internet but your kindle is not getting connected. Do the following to get your Kindle connected to Wi-Fi:

  • Restart all your connected devices one by one.
  • Restart your Wi-Fi by powering OFF and again turning on.
  • Restart your Kindle device by pressing the Power button.
  • Stand closer to your router once, you may be sitting in a weak or dead zone area of your house.
  • Check wireless router Wi-Fi channels settings should be set to 1 to 11 channels.
  • Now restart the modem and the router once.

Most probably your kindle will get connected to Wi-Fi now, in case it doesn't. then contact the Kindle customer support.

How to Reset Kindle?

Kindle Reset is the solution to many kindle problems like frozen screen, slow response etc. Kindle Reset can be categorized into 2

  1. The Soft Reset/Restart Kindle
  2. The Hard Reset/ Reset to Factory Default Settings

The Soft reset means to restart the Kindle device to give it a reset and make new start fo this

  1. Press the power button long
  2. And hold for a full 40 seconds.
  3. After first 5-6 seconds, the Kindle screen will turn off, its OK.
  4. Then release the button after completing 40 seconds.

After a few seconds it will turn on and the charge indicator light will turn on.

The Default Factory Reset: This reset will make your kindle start from scratch as a new device. Make sure you backup all your data, files and media before option for this one.

Once you do the default factory reset all your settings, preferences will be lost and you have to do all it over again.

  1. From the top of the screen swipe down.
  2. Tap the "Settings" option.
  3. choose the "Device Options"
  4. Choose the "Reset to Factory Defaults".
  5. Choose "Reset" to confirm.
  6. The device will turn off and will start after a few seconds.

You will lose all the saved passwords, game settings, theme customizations and any other app settings. Similarly, there are many issues related to Kindle Fire troubleshooting or Kindle Paperwhite troubleshooting. Which you can handle at your own or you may also contact the Kindle help support team at 1-877-690-9305.

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